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78% of leaders agree: AI demands a new operating model

The industrial era of GTM is over. The intelligent era of business begins.

I’m Amos Bar Joseph, co-founder of Swan, the first Autonomous Business OS. At Swan, we’re building what we call the Autonomous Business: a company that scales to $10M ARR per employee with no bloat, no assembly lines, no Cog Culture. Just humans in their zone of genius, amplified by AI agents.

I write The Big Shift to share contrarian insights from that journey, on GTM, leadership, and the future of work. If you want to understand how GTM evolves beyond playbooks and assembly lines, this is where the story unfolds.

This Week’s Newsletter

IBM and Oracle’s new Agentic AI’s Strategic Ascent report just confirmed what we’ve been building toward all along:

78% of C-suite leaders now believe capturing the full potential of AI will require a new operating model.

Across 20 countries and 19 industries, IBM found that most enterprises are still stuck using AI to optimize existing processes rather than design net-new capabilities, the difference between automation and autonomy.

That’s the inflection point. For the past year, we’ve been evangelising this shift at Swan: that Autonomous Business isn’t a product trend, it’s the next operating model.

For too long, companies treated GTM like a factory, playbooks as conveyor belts, humans as cogs, success measured by output, not originality. We built Swan to end that era.

To design a world where systems are built for humans, not where humans are plugged in to fill system gaps.

Now, with IBM and Oracle validating what we’ve known intuitively, that agentic AI demands a new operating model, we’re seeing autonomy move from philosophy to mainstream practice. And that new operating model is the Autonomous Business OS.

Automation was never the destination. Autonomy is.

As I see it unfolding in real time, one question I keep asking is - Is this really the end of the industrial era of GTM?

The Old Model: Automation as Optimization

For decades, businesses have used technology to speed up the old ways of working.

Efficiency over evolution. More dashboards, more tools, more headcount, but the same linear logic.

That’s Cog Culture - a management system that scales tasks faster than it scales judgment and where work is an assembly line and people are the parts.

IBM’s data proves it: over 75% of AI investment still goes into optimizing existing processes, not designing new ones.

That’s why productivity has risen, but creativity and adaptability haven’t.

Drucker would say:

“There is nothing so useless as doing efficiently what should not be done at all.”

The New Model: Autonomy as Architecture

The companies leading this shift aren’t adding AI to their workflows. They’re rebuilding their workflows around it.

They’re moving from process optimization → to system orchestration.

From humans managing tools → to tools empowering humans.

That’s what we call the Autonomous Business OS - an operating model where intelligence compounds, siloes disappear, we communicate to transfer understanding, and humans finally get to operate in their Zone of Genius.

How it works:

  • AI agents handle the repetitive and the routine.

  • Systems stay in sync without manual work.

  • Humans focus on creativity, strategy, and judgment, the work only they can do.

This isn’t another layer of software. It’s a new foundation for how business runs.

The Managerial Shift: From Supervision to Orchestration

In this model, management changes form. You don’t manage people doing tasks, you design interfaces where humans and agents collaborate.

You measure not activity volume, but context transfer, how clearly information and intent flow between human and system.

Managers evolve from supervisors to orchestrators, responsible for ensuring that every human’s Zone of Genius connects meaningfully to the system’s intelligence.

Leadership becomes a design discipline.

The question is no longer “What are my people doing?” but “What’s preventing their genius from compounding?”

Managerial Practice in the Autonomous OS:

The manager’s task is no longer supervision but orchestration: defining desired outcomes, ensuring context flows cleanly between human and agent, and measuring learning speed across the system. Management becomes the discipline of maintaining clarity and accountability in a network of intelligence.

Why It Matters

Companies that excel in agentic AI adoption are 32× more likely to achieve top-tier business performance. Not because they have better tools, but because they’ve changed how they work.

The difference isn’t AI usage. It’s AI design.

It’s whether your systems are built for humans, or your humans are trapped serving systems.

And that design choice shows up in economics: revenue per employee, decision velocity, innovation cycles, and customer relevance.

When systems think, organizations can finally listen, delivering value at a scale no factory model could.

Listening at scale creates relevance; relevance creates customers.

The Big Shift View

At Swan, we’ve been building the Autonomous Business OS from day one, a model that ends the industrial era of GTM and begins a new one: where AI is built for the human, and humans work in their Zone of Genius.

But let’s be clear, it’s not all unicorns and rainbows. The Autonomous Business demands something deeper from every human inside it: to identify their Zone of Genius and know exactly how it contributes to the system.

Because in this new model, autonomy isn’t about doing less, it’s about doing what only you can do.

That’s the real shift.

From task execution → to creative contribution.

From managing systems → to evolving them.

And it’s not just startups chasing efficiency or scale. Very large public companies are now studying this model, restructuring teams, rethinking workflows, and preparing for a future where revenue scales with intelligence, not headcount.

Because the future of business won’t be managed like a factory. It will be orchestrated like a living system. The industrial era of GTM is over.

The intelligent era of business, built for human genius, is just beginning.